SUPPORT

Need a hand? Start with the FAQ below. If your question isn't answered, send us a note โ€” we read every message.

FREQUENTLY ASKED

What is Music House?
Music House is a creative playground for music makers. Make beats, write lyrics, design album art, brainstorm song ideas, and generate names for yourself, your band, or your next project โ€” all in one app.
How do credits work?
Every user gets free daily credits that reset at midnight UTC. โ€ข Free โ€” 15 credits per day โ€ข Pro ($9.99/mo) โ€” 1,500 credits per month โ€ข Studio ($24.99/mo) โ€” 5,000 credits per month You can also buy credit packs that never expire (50 / 200 / 500 credits). Credits are spent on generation โ€” a beat costs 1โ€“10 credits depending on the model, album art costs 1, and ElevenLabs tracks scale by length.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. 1. Open the Settings app on your iPhone 2. Tap your name at the top 3. Tap Subscriptions 4. Select Music House โ†’ Cancel Subscription You'll keep access until the end of the current billing period.
Can I get a refund?
Refunds for App Store purchases are handled by Apple. Visit https://reportaproblem.apple.com to request a refund for any Music House subscription or credit pack. If you have a specific billing concern, email us and we'll do our best to help.
Who owns the content I make?
You do. Everything you create in Music House belongs to you and you can download or share it however you want. See our Terms of Service for the full details.
I'm signed in on my phone but my account looks empty
Try pulling down to refresh on the Home or Library tab. If your creations still don't show up, sign out from Settings and sign back in โ€” this forces a fresh sync. Still broken? Email us with your account email and we'll investigate.
How do I report a bug or request a feature?
Use the form below โ€” pick "Bug" or "Feature Request" as the topic. Short reports are great; screenshots are even better.
Where are you based?
Music House is built by Rapchat, Inc., Columbus, Ohio.

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